{"dataType":"CVE_RECORD","dataVersion":"5.1","cveMetadata":{"cveId":"CVE-2025-24389","assignerOrgId":"2e1bf29f-dc29-4ed8-830c-7b9348b6f0e8","state":"PUBLISHED","assignerShortName":"OTRS","dateReserved":"2025-01-21T09:09:58.721Z","datePublished":"2025-01-27T05:59:01.064Z","dateUpdated":"2025-02-12T20:41:31.676Z"},"containers":{"cna":{"affected":[{"defaultStatus":"affected","modules":["SMTP Sending Module"],"product":"OTRS","vendor":"OTRS AG","versions":[{"status":"affected","version":"7.0.x"},{"status":"affected","version":"8.0.x"},{"status":"affected","version":"2023.x"},{"status":"affected","version":"2024.x"}]},{"defaultStatus":"unaffected","modules":["SMTP Sending Module"],"product":"((OTRS)) Community Edition","vendor":"OTRS AG","versions":[{"lessThanOrEqual":"6.0.34","status":"affected","version":"6.0.x","versionType":"All"}]}],"configurations":[{"lang":"en","supportingMedia":[{"base64":false,"type":"text/html","value":"OTRS needs to be configured to use SMTP modules instead of sendmail"}],"value":"OTRS needs to be configured to use SMTP modules instead of sendmail"}],"datePublic":"2025-01-27T08:00:00.000Z","descriptions":[{"lang":"en","supportingMedia":[{"base64":false,"type":"text/html","value":"<div>Certain errors of the upstream libraries will insert sensitive information in the OTRS or ((OTRS)) Community Edition log mechanism and mails send to the system administrator.</div><div></div><p>This issue affects: </p><ul><li>OTRS 7.0.X<br></li><li>OTRS 8.0.X</li><li>OTRS 2023.X</li><li>OTRS 2024.X<br></li><li>((OTRS)) Community Edition: 6.0.x<br></li></ul><div>Products based on the ((OTRS)) Community Edition also very likely to be affected</div><p></p>"}],"value":"Certain errors of the upstream libraries will insert sensitive information in the OTRS or ((OTRS)) Community Edition log mechanism and mails send to the system administrator.\n\nThis issue affects: \n\n  *  OTRS 7.0.X\n\n  *  OTRS 8.0.X\n  *  OTRS 2023.X\n  *  OTRS 2024.X\n\n  *  ((OTRS)) Community Edition: 6.0.x\n\nProducts based on the ((OTRS)) Community Edition also very likely to be affected"}],"impacts":[{"capecId":"CAPEC-545","descriptions":[{"lang":"en","value":"CAPEC-545 Pull Data from System Resources"}]}],"metrics":[{"cvssV3_1":{"attackComplexity":"HIGH","attackVector":"LOCAL","availabilityImpact":"NONE","baseScore":6.3,"baseSeverity":"MEDIUM","confidentialityImpact":"HIGH","integrityImpact":"HIGH","privilegesRequired":"LOW","scope":"UNCHANGED","userInteraction":"NONE","vectorString":"CVSS:3.1/AV:L/AC:H/PR:L/UI:N/S:U/C:H/I:H/A:N","version":"3.1"},"format":"CVSS","scenarios":[{"lang":"en","value":"GENERAL"}]}],"problemTypes":[{"descriptions":[{"cweId":"CWE-532","description":"CWE-532 Insertion of Sensitive Information into Log File","lang":"en","type":"CWE"}]}],"providerMetadata":{"orgId":"2e1bf29f-dc29-4ed8-830c-7b9348b6f0e8","shortName":"OTRS","dateUpdated":"2025-01-27T05:59:01.064Z"},"references":[{"url":"https://otrs.com/release-notes/otrs-security-advisory-2025-03/"}],"solutions":[{"lang":"en","supportingMedia":[{"base64":false,"type":"text/html","value":"<div>Update to OTRS 2025.1.x. Please note that there will be no OTRS 7 patches. <br></div><div>Optional: Use MTA based sending on the OTRS instance e.g. postfix</div>"}],"value":"Update to OTRS 2025.1.x. Please note that there will be no OTRS 7 patches. \n\nOptional: Use MTA based sending on the OTRS instance e.g. postfix"}],"source":{"advisory":"OSA-2025-03","defect":["Issue#3185","Ticket#2024112142001941"],"discovery":"USER"},"title":"SMTP Password will be shown in cleartext on some SMTP errors","workarounds":[{"lang":"en","supportingMedia":[{"base64":false,"type":"text/html","value":"Use a local MTA for sending instead of SMTP configuration within OTRS"}],"value":"Use a local MTA for sending instead of SMTP configuration within OTRS"}],"x_generator":{"engine":"Vulnogram 0.1.0-dev"}},"adp":[{"metrics":[{"other":{"type":"ssvc","content":{"id":"CVE-2025-24389","role":"CISA Coordinator","options":[{"Exploitation":"none"},{"Automatable":"no"},{"Technical Impact":"total"}],"version":"2.0.3","timestamp":"2025-01-27T13:23:23.051987Z"}}}],"title":"CISA ADP Vulnrichment","providerMetadata":{"orgId":"134c704f-9b21-4f2e-91b3-4a467353bcc0","shortName":"CISA-ADP","dateUpdated":"2025-02-12T20:41:31.676Z"}}]}}