{"dataType":"CVE_RECORD","dataVersion":"5.2","cveMetadata":{"cveId":"CVE-2026-14197","assignerOrgId":"1bfdd5d7-9bf6-4a53-96ea-42e2716d7a81","state":"PUBLISHED","assignerShortName":"WPScan","dateReserved":"2026-06-30T09:06:09.451Z","datePublished":"2026-08-01T06:00:08.528Z","dateUpdated":"2026-08-05T16:20:06.367Z"},"containers":{"cna":{"providerMetadata":{"orgId":"1bfdd5d7-9bf6-4a53-96ea-42e2716d7a81","shortName":"WPScan","dateUpdated":"2026-08-01T06:00:08.528Z"},"title":"Fluent Support < 2.3.1 - Agent+ Arbitrary Ticket Customer Reassignment via IDOR","problemTypes":[{"descriptions":[{"description":"CWE-639 Authorization Bypass Through User-Controlled Key","lang":"en","type":"CWE"}]}],"affected":[{"vendor":"Unknown","product":"Fluent Support","versions":[{"status":"affected","versionType":"semver","version":"0","lessThan":"2.3.1"}],"defaultStatus":"unaffected"}],"descriptions":[{"lang":"en","value":"The Fluent Support  WordPress plugin before 2.3.1 does not perform a per-ticket access check before reassigning a ticket's customer, allowing a restricted support agent to change the assigned customer of any ticket in the system, including tickets outside their granted scope."}],"references":[{"url":"https://wpscan.com/vulnerability/cd488221-6efd-42a0-badc-315c60ec0b99/","tags":["exploit","vdb-entry","technical-description"]}],"credits":[{"lang":"en","value":"Mustafa Ahmed","type":"finder"},{"lang":"en","value":"WPScan","type":"coordinator"}],"source":{"discovery":"EXTERNAL"},"x_generator":{"engine":"WPScan CVE Generator"}},"adp":[{"problemTypes":[{"descriptions":[{"type":"CWE","cweId":"CWE-639","lang":"en","description":"CWE-639 Authorization Bypass Through User-Controlled Key"}]}],"metrics":[{"cvssV3_1":{"scope":"UNCHANGED","version":"3.1","baseScore":3.8,"attackVector":"NETWORK","baseSeverity":"LOW","vectorString":"CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:L/I:L/A:N","integrityImpact":"LOW","userInteraction":"NONE","attackComplexity":"LOW","availabilityImpact":"NONE","privilegesRequired":"HIGH","confidentialityImpact":"LOW"}},{"other":{"type":"ssvc","content":{"timestamp":"2026-08-05T16:15:58.699265Z","id":"CVE-2026-14197","options":[{"Exploitation":"poc"},{"Automatable":"no"},{"Technical Impact":"partial"}],"role":"CISA Coordinator","version":"2.0.3"}}}],"title":"CISA ADP Vulnrichment","providerMetadata":{"orgId":"134c704f-9b21-4f2e-91b3-4a467353bcc0","shortName":"CISA-ADP","dateUpdated":"2026-08-05T16:20:06.367Z"}}]}}